Community spirited business leader, adept at embracing change, transition and diversity. Confident, articulate, tactful and diplomatic communicator, persuasive negotiator – able to address and convey various crucial and sensitive messages to a wide variety of stakeholders. Strategic and tactical, performance-driven, makes significant contributions to the management team, develops trust and respect peers and staff, gains the buy-in to make tough decisions to move forward. Collaborative and inspirational leader, coach and mentor, encourages career and personal development. Innovative, facilitator of change, steers the business towards efficiency and operational excellence, raises morale, increase productivity and enhances recognition. Challenge-driven, trouble-shooter, patient and methodical, friendly, considerate, approachable, thrives in a fast paced environment under close scrutiny.
Relevant core expertise includes:
| Executive Leadership|| Law Enforcement|
| Diplomatic Negotiation|| Persuasive Communication|
Peel Regional Police Service, Brampton, Ontario 1982 – 1984
¬ Patrolled assigned areas to enforce various federal and provincials laws and uncover potential criminal activity.
¬ Conducted investigations and gathered preliminary information, based on my forensic training, from a variety of stakeholders at the scene of crimes, road traffic accidents and other occurrences, and prepared reports and other key documents.
¬ Referenced the Criminal Code of Canada, the Highway Traffic Act, the Liquor Licence Act, the Mental Health Act and other laws and by-laws in order to prepare applicable court documents and appear with a justice of the peace to provide evidence and swear out warrants.
¬ Acted as an Armenian, Turkish and Spanish Interpreter for the police services.
¬ Assigned to various uniformed and plain clothes units and task forces as required.
Toronto Police Service, Toronto, Ontario 1985 – 1990
AUXILIARY POLICE CONSTABLE
¬ Worked in support of full-time Police Officers on special events, neighbourhood investigations and search parties stationed at 32 Division.
¬ Regularly acted as Turkish, Armenian and Spanish interpreter for the police service, on call 24/7/365.
¬ On numerous occasions, was called upon to assist in providing background or specific information relative to the Turkish community.
¬ Assigned to security detail with the RCMP for the G7 Conference held in Toronto.
Cadet Organization of Police School (C.O.P.S.),Mississauga, Ontario 2003 – present
DIRECTOR – Board of Directors
¬ To ensure that the program adheres to the mandated mission and values, which are: to develop in youth the attributes of good citizenship and leadership; promote physical fitness; stimulate interest of youth in the activities of the Canadian Armed Forces and the Peel Regional Police Force which are co-sponsors of the program.
D.A.S.H. Media, Mississauga, Ontario 1999 – present
¬ Founded a highly successful, creative and customer-focused marketing company acknowledged for outstanding delivery and enticing marketing programs and collateral.
¬ Captured Sears Canada as the primary account with a mandate to devise various marketing properties to optimize the value of their catalogue business generating an additional $4 million.
Edward Jones Financial Services, Mississauga, Ontario 2007 — 2009 2007 – 2008
¬ Was selected for the Financial Advisors training course encompassing all facets of financial management and investments as part of my ongoing commitment to ensure that I was able to provide the most sound financial advice to the public.
¬ Serviced a diverse cultural clientele, providing compelling presentations on investment strategies, customizing packages according to their risk tolerance, budgets and retirement criteria.
¬ Awarded Financial Advisor of the Month for March and April 2008 for providing exemplary customer service and value.
¬ As a financial advisor, I learned the value of earning and exercising my fiduciary trust.
BBDO, Toronto, Ontario 1995 – 1999
VICE PRESIDENT & GENERAL MANAGER – Intellectual Properties Division
¬ Managed and collaborated with a 7-person team responsible for devising unique marketing strategies for various clients.
¬ My role as Vice President allowed me to play an active part on the Canadian senior management team accountable for business decisions and company direction.
¬ As Vice President, I learned how to contribute as a member of a team as well as how to make difficult but necessary decisions as a leader.
Gaylord Marketing Communications, Toronto, Ontario 1988 – 1995
ACCOUNT DIRECTOR 1993 – 1995
SENIOR ACCOUNT MANAGER 1991 – 1993
ACCOUNT MANAGER 1990 – 1991
SALES EXECUTIVE 1988 – 1990
¬ Promoted through four progressively responsible positions with responsibilities that included the creation, sales, execution and management of promotional programs.
¬ Landed the Canada Dry and Canadian Tire accounts improving business for the company.
¬ Devised and launched Canada Dry’s 125th birthday branding initiative with 12 Chrysler vehicles and various other contest prizing. The ability to manage numerous stakeholders with varying objectives and expectations is one of my strengths.
Matthews, Ingham & Lake (Quebecor), Don Mills, Ontario 1985 – 1988
¬ Successful sales of printing projects
Canadian Condominum Institute 2012
Certificate – Level 101 – Jan 24
Level 200 – Feb 29
Level 201 – Mar 27
Level 300 – May 29
Alternative Dispute Resolution Institute 2011
Certificate – Comprehensive Arbitration Training
Canadian Securities Institute, Toronto, Ontario 2007
License – Canadian Securities and Conduct & Practices Handbook Courses
License – Canadian Insurance Course – Full Life License Qualification Program (LLQP)
Humber College Institute of Technology & Advance Learning, Toronto, Ontario 1986
CERTIFICATE – Intelligence & Counter Terrorism
Ontario Police College, Aylmer, Ontario 1983
DIPLOMA – PROBATIONARY CONSTABLE COURSE
Humber College Institute of Technology & Advance Learning, Toronto, Ontario 1982
DIPLOMA – POLICE SCIENCES
To stay abreast of new trends in the marketing & communications industry, attended lectures and seminars offered through Faculty of York Administrative Studies as follows:
York University, 1994, Sales Promotions
York University, 1993, Sponsorship Marketing
York University, 1992, Database Management
York University, 1991, Direct Marketing
In preparation for a career in law enforcement and administration, attended continuing education courses offered through the University of Toronto as follows:
University of Toronto, 1982, Applied Psychology
University of Toronto, 1981, Business Managemen
ALTERNATIVE DISPUTE RESOLUTION INSTITUTE, Toronto, Ontario
Member (Construction/condominium section) 2011 – present
¬ Have attended “Managing rule and bylaw violations in condo communities”
CADET ORGANIZATION OF POLICE SCHOOL, (C.O.P.S.), Mississauga, Ontario
Instructor 2003 – present
¬ Took a leadership role in promoting change, introducing new uniforms, defining and updating the programs curriculum for the junior cadets.
¬ Act as a liaison for the junior cadets on the Board of Directors.
¬ Facilitate various interactive lesson plans each with an emphasis on good citizenship, respect, discipline and trust.
¬ Screen potential candidates for admission to the cadet program.
- Hebrew (limited)