Herman Hacikyan – Resume

Herman Hacikyan 



Community spirited business leader, adept at embracing change, transition and diversity. Confident, articulate, tactful and diplomatic communicator, persuasive negotiator – able to address and convey various crucial and sensitive messages to a wide variety of stakeholders.  Strategic and tactical, performance-driven, makes significant contributions to the management team, develops trust and respect peers and staff, gains the buy-in to make tough decisions to move forward. Collaborative and inspirational leader, coach and mentor, encourages career and personal development. Innovative, facilitator of change, steers the business towards efficiency and operational excellence, raises morale, increase productivity and enhances recognition. Challenge-driven, trouble-shooter, patient and methodical, friendly, considerate, approachable, thrives in a fast paced environment under close scrutiny.


Relevant core expertise includes:

–   Executive Leadership –   Law Enforcement
–   Diplomatic Negotiation –   Persuasive Communication




Peel Regional Police Service, Brampton, Ontario                                                  1982 – 1984


¬  Patrolled assigned areas to enforce various federal and provincials laws and uncover potential criminal activity.

¬  Conducted investigations and gathered preliminary information, based on my forensic training, from a variety of stakeholders at the scene of crimes, road traffic accidents and other occurrences, and prepared reports and other key documents.

¬  Referenced the Criminal Code of Canada, the Highway Traffic Act, the Liquor Licence Act, the Mental Health Act and other laws and by-laws in order to prepare applicable court documents and appear with a justice of the peace to provide evidence and swear out warrants.

¬  Acted as an Armenian, Turkish and Spanish Interpreter for the police services.

¬  Assigned to various uniformed and plain clothes units and task forces as required.


Toronto Police Service, Toronto, Ontario                                                  1985 – 1990


¬  Worked in support of full-time Police Officers on special events, neighbourhood investigations and search parties stationed at 32 Division.

¬  Regularly acted as Turkish, Armenian and Spanish interpreter for the police service, on call 24/7/365.

¬  On numerous occasions, was called upon to assist in providing background or specific information relative to the Turkish community.

¬  Assigned to security detail with the RCMP for the G7 Conference held in Toronto.


Cadet Organization of Police School (C.O.P.S.),Mississauga, Ontario                  2003 – present

DIRECTOR – Board of Directors

¬  To ensure that the program adheres to the mandated mission and values, which are:  to develop in youth the attributes of good citizenship and leadership; promote physical fitness; stimulate interest of youth in the activities of the Canadian Armed Forces and the Peel Regional Police Force which are co-sponsors of the program.



D.A.S.H. Media, Mississauga, Ontario 1999 – present


¬  Founded a highly successful, creative and customer-focused marketing company acknowledged for outstanding delivery and enticing marketing programs and collateral.

¬  Captured Sears Canada as the primary account with a mandate to devise various marketing properties to optimize the value of their catalogue business generating an additional $4 million.



Edward Jones Financial Services, Mississauga, Ontario                                            2007 — 2009                        2007 – 2008


¬  Was selected for the Financial Advisors training course encompassing all facets of financial management and investments as part of my ongoing commitment to ensure that I was able to provide the most sound financial advice to the public.

¬  Serviced a diverse cultural clientele, providing compelling presentations on investment strategies, customizing packages according to their risk tolerance, budgets and retirement criteria.

¬  Awarded Financial Advisor of the Month for March and April 2008 for providing exemplary customer service and value.

¬  As a financial advisor, I learned the value of earning and exercising my fiduciary trust.



BBDO, Toronto, Ontario                                                  1995 – 1999

VICE PRESIDENT & GENERAL MANAGER – Intellectual Properties Division

¬  Managed and collaborated with a 7-person team responsible for devising unique marketing strategies for various clients.

¬  My role as Vice President allowed me to play an active part on the Canadian senior management team accountable for business decisions and company direction.

¬  As Vice President, I learned how to contribute as a member of a team as well as how to make difficult but necessary decisions as a leader.



Gaylord Marketing Communications, Toronto, Ontario                                                  1988 – 1995

ACCOUNT DIRECTOR            1993 – 1995

SENIOR ACCOUNT MANAGER            1991 – 1993

ACCOUNT MANAGER            1990 – 1991

SALES EXECUTIVE            1988 – 1990

¬  Promoted through four progressively responsible positions with responsibilities that included the creation, sales, execution and management of promotional programs.

¬  Landed the Canada Dry and Canadian Tire accounts improving business for the company.

¬  Devised and launched Canada Dry’s 125th birthday branding initiative with 12 Chrysler vehicles and various other contest prizing. The ability to manage numerous stakeholders with varying objectives and expectations is one of my strengths.



Matthews, Ingham & Lake (Quebecor), Don Mills, Ontario                                         1985 – 1988


¬  Successful sales of printing projects





Canadian Condominum Institute 2012

Certificate – Level 101 – Jan 24

          Level 200 – Feb 29

          Level 201 – Mar 27

          Level 300 – May 29



Alternative Dispute Resolution Institute 2011

Certificate – Comprehensive Arbitration Training



Canadian Securities Institute, Toronto, Ontario 2007

License – Canadian Securities and Conduct & Practices Handbook Courses

License – Canadian Insurance Course – Full Life License Qualification Program (LLQP)


Humber College Institute of Technology & Advance Learning, Toronto, Ontario 1986

CERTIFICATE – Intelligence & Counter Terrorism

Ontario Police College, Aylmer, Ontario 1983


Humber College Institute of Technology & Advance Learning, Toronto, Ontario 1982


To stay abreast of new trends in the marketing & communications industry, attended lectures and seminars offered through Faculty of York Administrative Studies as follows:

York University, 1994, Sales Promotions

York University, 1993, Sponsorship Marketing

York University, 1992, Database Management

York University, 1991, Direct Marketing

In preparation for a career in law enforcement and administration, attended continuing education courses offered through the University of Toronto as follows:

University of Toronto, 1982, Applied Psychology

University of Toronto, 1981, Business Managemen



Member (Construction/condominium section) 2011 – present


¬  Have attended “Managing rule and bylaw violations in condo communities”




Instructor                                              2003 – present


¬  Took a leadership role in promoting change, introducing new uniforms, defining and updating the programs curriculum for the junior cadets.

¬  Act as a liaison for the junior cadets on the Board of Directors.

¬  Facilitate various interactive lesson plans each with an emphasis on good citizenship, respect, discipline and trust.

¬  Screen potential candidates for admission to the cadet program.




  • Turkish
  • Armenian
  • Spanish
  • Hebrew (limited)